Phone us:
+44 (0) 1582 730 909
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+44 (0) 1582 730 909 |
Terms & Conditions
For Touring (for rentals, see below)
These
terms:
These
terms represent the contract between you
and 2 Wheel Travel. Before travelling with us you should read these terms and
sign the agreement on our booking form.
Where 2 Wheel Travel act as direct agents for operators we cannot be held liable
for any actions taken by such operators beyond our control and outside the
boundaries of our contract with them. Where contracted operators are used on
your chosen tour you are responsible to read and agree to the terms of their
contract also. These will be given to you upon request.
Where
a tour involves flight transfer
to the tour start point 2 Wheel Travel will act as agents for the ATOL
holder and as such will pass on all flight responsibilities to that licensee.
Where
2 Wheel Travel Ltd. are the tour operators, providing 2 or more elements of the
package, all monies paid will be held in trust for the duration of the tour and
only released 24 hours after the end of the tour. Furthermore in compliance with
the Package tour regulations 1993 your tour will be protected from insolvency of
the operator through this scheme.
Price:
All
prices quoted are guide prices only, because of the number of variants, advance
notice and changes in exchange rates.
Booking:
Upon
receipt of your completed booking form and deposit we will send you a booking
confirmation as an invoice detailing when the balance is to be paid. Usually
8-12 weeks prior to departure. Failure to pay the sum by the due date will
result in cancellation and no refund will be made.
Cancellations:
By
You:
Refunds
are payable only under the following terms:
8-12
weeks prior to departure, full refund, less 2% admin fees.
6-8
weeks prior to departure, we will charge 25% of total costs including costs
for ferries, flights etc.
4-6
weeks prior to departure, we will charge 50% of total costs including costs
for ferries, flights etc.
Less
than 4 weeks prior to departure, no refund.
We recommend that you take out holiday insurance at the onset of booking to
cover against cancellation or curtailment, we can offer such a policy to you at the
time of your booking.
By
us:
Due
to insufficient numbers and some unforeseen reasons it is sometimes necessary to
cancel a pre planned tour. In this event we will notify you immediately the
decision is taken.
You
will in some cases be given the option to pay a supplemental charge to cover the
shortfall and with your agreement the tour will proceed as planned. In other
cases or if you decide not to take the aforementioned option you will be given a
full refund of all monies paid to us. This will represent full settlement.
We
will not be liable for any monies paid to other parties for items pertaining to
the tour, this may include, but is not limited to, purchase of items intended
for use on tour, pre paid airline/ferry tickets, supplemental items not referred
to in the tour itinerary, etc.
Again we strongly recommend you take out adequate holiday travel insurance to
cover these eventualities and we can offer you such policies at the time of your
booking. Once you have begun the tour, i.e. left home, any cancellation or
curtailment on your part for whatever reason will result in the total loss of
all monies paid.
Your
responsibilities:
You
are responsible for your actions at all times during the tour, you must follow
the directions of the tour guide on all matters pertaining to the tour. Failure
to comply with traffic laws and rules of group travel may result in immediate
cancellation of this contract and confiscation of your vehicle, hired or
otherwise. This regulation is strictly for the safety of yourself and other tour
participants.
You
must be in possession of and be able to display upon request:
A
full and valid motorcycle licence for the type of bike you are/will be riding.
(A valid MOT certificate for your own motorcycle)
A certificate of insurance for each of the following, where applicable
Your motorcycle (either arranged for your own motorcycle or through the hire company if machine is rented for the term of the tour)
Repatriation to your country of origin, accident liability covering yourself and other parties within your contract, (i.e. your passenger)
A
valid passport and or visa for the countries you visit.
Sufficient
travel insurance to deal with medical treatments and repatriation for
yourself and any other members of your party.
Sufficient
insurance to cover breakdown recovery and/or repatriation of your motorcycle
if you use your own bike on tour.
Where
we act as agents for the tour operator our responsibilities are solely limited
to:
Provision
of material necessary to inform of the tour itinerary.
Provision of operators terms of contract if requested
Reservation
and conformation of the tour and all sundry items linked to the tour and
included in its itinerary.
Passing
on of all funds, save our own fees to the operator to pay for all items of
the tour itinerary.
We
are in no way liable for the tour itself or any part of it. Nor for any
cancellation or curtailment of the tour once it has begun. Once all monies have
been paid to us and in turn passed on to the operator we will hand over this
contract to the operator who will take over all responsibilities.
Where
we act as the organiser or contract services directly from an organiser we are
responsible for:
Any
part of the package that is within our control, i.e. routes, hotel reservations
to the standard indicated, provision of meals where indicated and adherence to
the services of the tour described in our brochures, electronic, paper or
otherwise.
2
Wheel Travel are not responsible for the following:
Any
action beyond our control of any participant on the tour.
Any
injury or accident howsoever caused to any participant on the tour.
Any
loss, breakdown or theft of equipment, hired or otherwise, resulting in loss
of travel or amenities.
Any
changes to schedule or route beyond our control i.e. road closures,
cancelled or delayed transfers etc.
Any
changes to accommodation and/or meals due to hotel service problems not
previously known or indicated to us by written notice.
Any
lacking in published amenities due to down time, repair or closure for
whatever reasons the vendor offers.
The
weather and any effect it has on the route or itinerary.
Any
cancellation, curtailment, or delay caused by war, threat of war, civil
strife, riots, acts of terrorism, industrial dispute, natural disaster,
fire, technical failure of machinery or services, and/or any other acts of
force majeure beyond our control.
No
liability shall be accepted by 2 Wheel Travel Ltd. for any accident, damage,
loss, injury or fatality to any person or item whilst participating on a
tour be it arranged, organised, operated, contracted, guided or led by any
person within the company or acting directly on their behalf.
For Rentals
Where 2 Wheel Travel act as booking agent in reserving a bike from a rental operator our sole responsibility is to reserve the requested bike and pass on any monies paid, or any payment instructions received, to the operator net of our commission fee agreed with the operator, then to confirm the rental details and provide adequate instruction as to the whereabouts and contact details of the operator used.
Upon request, we are obliged to provide details of the terms of contract between you, the client and the operator.
We cannot be held responsible for the following:
Any misrepresentation by the operator as to make, model, appearance, quality, standard, age or condition of the motorcycle reserved.
Any shortfall of services proposed by the operator
Any change in vehicle particulars or type that deviates from the original reservation quota
Any change in contract, clause or detail or price levied by the operator
2 Wheel Travel neither own, hire, keep or lease any motorcycles whatsoever. All motorcycles sourced for clients are through motorcycle rental operator companies wherever situated, based or homed and as such are out of the control of 2 Wheel Travel. As such, we cannot be held responsible for any action or negligence on the part of any of the operators whose services we use that directly or indirectly results in loss of any kind, be it financial or physical to any person in relation to rentals sourced through our company.
For Touring & rentals when combined
A combination of the terms for touring and for rentals will apply.
E&OE